Every shift changes. ShiftSaathi remembers everything.
An AI operations teammate that lives in your plant’s WhatsApp. It answers from your approved procedures, puts the work order on the technician’s phone and keeps every shift on the record.
Ravi’s phone · operatorMachine status: CNC-14 reported
Today
You are enrolled in your plant pilot. Send an issue as text, voice, or a photo. …
16:12Demo run with a fictional plant and people. Replies are the engine’s real output, trimmed with “…”. Voice and photo results were injected; nothing was sent over WhatsApp.
- No new app for workers
- Text, photo or voice note, on the WhatsApp they already use.
- Sourced, or escalated
- Answers quote document, revision and page. No source, no guess.
- People release machines
- A different authorized supervisor approves every restart.
One night on Pune Line 2 (demo), from report to release
[ 01 ]02:14
Ravi reports it the way he already does.
A photo of the machine label and a voice note, on WhatsApp. ShiftSaathi reads the printed label, transcribes the note and matches “old Haas” to CNC-14.
It heard 2.6 bar, but it will not treat a spoken number as fact. Ravi confirms the reading first.
ShiftSaathi to Ravi
… I heard 2.6 bar. Please confirm the intended reading: CONFIRM READING <value> <unit>. No uncertain spoken number has been treated as an operational fact. …
02:14Ravi
CONFIRM READING 2.6 bar
02:15[ 02 ]02:15
The answer quotes your procedure, by revision and page.
It answers from the approved document and names it. The demo SOP sets the limit at 2.0 bar and Ravi confirmed 2.6, so CNC-14 stays stopped. Sunita, the technician on shift, already has the work order on her phone.
ShiftSaathi to Ravi
Machine: CNC-14. …
Facts from approved sources:[1] “… Normal reading is 1.2 to 1.8 bar. 1.3 If coolant pressure exceeds 2.0 bar, stop the machine and escalate to an authorized maintenance technician. …”
DEMO-SOP-CNC14-07 coolant leak - fictional.pdf · … · rev demo-3 · page 1 · …
… The reported reading meets an approved-source escalation condition. The machine must remain stopped pending authorized review. …
02:15[ 03 ]02:17 to 02:40
Sunita fixes it. Her voice note becomes the record.
She accepts the work order on her own phone. Her spoken update comes back as a structured repair: cause, action, part and final condition.
Nothing is taken from stores until she confirms it. One reply records the repair and the HC-12 clamp it used.
Sunita
Voice note.TranscriptHose clamp at the coolant fitting was loose. Replaced it with one new HC-12 hose clamp. Topped up the coolant. No leak now, gauge reads 1.4 bar.
02:38ShiftSaathi to Sunita
Repair candidate for INC-4981ed47-…
- Root cause:
- Hose clamp at the coolant fitting was loose
- Reported action:
- Replaced it with one new HC-12 hose clamp
- Part:
- HC-12, quantity 1
- Final reported condition:
- No leak now, gauge reads 1.4 bar
… Reply COMPLETE REPAIR-21f39cc5-… CONFIRM to record the repair and part usage … No stock has been consumed. …
02:38ShiftSaathi to Sunita
Repair recorded once for INC-4981ed47-… Machine remains stopped. Knowledge is pending manager review. A release request is queued for a different authorized supervisor.
02:40[ 04 ]02:47
A person restarts the machine. Never the AI.
The release request goes to Arjun, a different authorized supervisor. He approves it, and Ravi’s phone records whose decision it was.
“This records that person's authorization; the AI did not approve restart.”
ShiftSaathi to Ravi, 02:47, demo runShiftSaathi to Arjun
ShiftSaathi release request
…- Machine:
- CNC-14
- Technician:
- Sunita
- Reported fix:
- Replaced it with one new HC-12 hose clamp
- Final reported condition:
- No leak now, gauge reads 1.4 bar
Machine remains stopped.
02:40
Only you, as the assigned authorized reviewer, can decide. … This is a human decision.Arjun
APPROVE INC-4981ed47-…
02:47
Demo run with a fictional plant and people. Replies are the engine’s real output, trimmed with “…”. Voice and photo results were injected; nothing was sent over WhatsApp.
Ravi’s phone · operatorMachine status: CNC-14 reported
Today
You are enrolled in your plant pilot. Send an issue as text, voice, or a photo. …
16:12Demo run with a fictional plant and people. Replies are the engine’s real output, trimmed with “…”. Voice and photo results were injected; nothing was sent over WhatsApp.
04:05Ravi: “PRESS-03 is showing fault code E77 on the screen. What should I do?”
“I don’t have enough approved information to recommend an operational action for PRESS-03. An authorized technician or supervisor must review this issue.”
ShiftSaathi to Ravi, 04:05, demo run
No approved procedure covers that fault code, so it says so instead of guessing, and the incident goes to Sunita.
By 08:17, the night is on the record.
Every report, transcript, citation and decision is in the web workspace. Sunita’s fix became shared knowledge only after the plant manager reviewed it.
- Machine
- CNC-14
- Matched from “old Haas” and the label photo
- Reading
- 2.6 bar
- Confirmed by Ravi. The SOP limit is 2.0 bar.
- Source
- DEMO-SOP-CNC14-07
- rev demo-3, pages 1 and 2
- Repair
- HC-12 × 1
- From Sunita’s voice note, confirmed once
- Release
- Arjun, 02:47
- A supervisor’s decision, not the AI’s
- Knowledge
- Approved, 08:17
- Held for the plant manager’s review until then
The workspace also covers incidents, machines, work orders, stores, documents, training and analytics.
The same night, in 1:46.
A narrated walk through the demo run, from Ravi’s photo to the manager’s review.
What is an hour of downtime worth to you?
Run the numbers for your plant. A scenario to explore, not a promise.
Your estimated scenario
₹1,08,000
potential monthly savings
- Downtime potentially saved
- 9.0 hrs / month
- Potential annual savings
- ₹12,96,000
- Per machine
- ₹2,160 / month across 50 machines
Based on your inputs and an assumed 30% reduction. Estimates are illustrative and are not guaranteed results. A pilot establishes your actual baseline.
Find out in a plant pilotStart with one line.
Start a 30-day plant pilot. Bring your machines, your manuals and your hardest-won know-how. Your workers keep using WhatsApp.
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